Resume

CONTACT INFORMATION
nickbeaver@gmail.com

EXPERIENCE AND DEMONSTRATED SKILLS

   Bell Mobility, Training (Work Term), Dartmouth – April 2011 – May 2011

• Assisted with facilitation of New Hire Training
• Compiled a schedule for launch of a new system in more than 50 retail locations
• Edited and formatted training documents from English to French
• Created communications / invitations to store managers for training sessions
• Organized catering for specialized training programs
• Designed flash cards, name cards, customer profile cards, and other aids training sessions

    Bell Mobility, Sales Consultant, Dartmouth – 2006 - Present

• Handled customer inquiries, complaints, and concerns, in a fast-paced environment
• Discussed solutions to customers by establishing needs and showcasing products and services
• Provided advice and guidance to new and existing clients
• Met sales quota each month by using Bell specified selling techniques

   Bell Mobility, Store Manager, Porter’s Lake / Dartmouth – 2008

• Managed a team of 3-7 employees
• Coached employees on company values and expectations; written, verbal, formal and informal.
• Built a strong team dynamic that resulted in increased sales and exceeding monthly targets
• Trained new sales consultants in product information and customer service techniques

VOLUNTEER WORK

   NSCC Graduation Masquerade Ball – Marketing Manager - 2011

• Designed online, visual display, and printed advertisements for the event
• Designed tickets for the event
• Promoted sales of the event through daily promotional events
• Acted as a liaison between marketing and financial teams for the event

   NSCC International, Hong Kong, Singapore, Malaysia, China – May 2010

• Taught an International Business Culture course to students
• Maintained a detailed journal of my experiences
• Experienced different cultures and values

EDUCATION

• Business Administration Diploma – Management Concentration – NSCC – 2011
• Business Communication and Mathematics – CCNB – 2008
• High School Diploma – ESDH – 2007

CERTIFICATIONS

• Bell Store Leadership Camp - 2011
• WHMIS Certified
• Operational Health and Safety Certified

AWARDS

• Bell Aliant – Annual Top Sales of DSL/FibreOP Internet Award – 2011
• NSCC Valedictorian Selection Committee Certificate – 2011
• NSCC School of Business  - Service Learning Award - 2011
• “Are you Smarter than a CEO” finalist - 2009
• Bell Top Performer – 2007