Resume
CONTACT INFORMATION
nickbeaver@gmail.com
EXPERIENCE AND DEMONSTRATED SKILLS
Bell Mobility, Training (Work Term), Dartmouth – April 2011 – May 2011
- Assisted with facilitation of New Hire Training
- Compiled a schedule for launch of a new system in more than 50 retail locations
- Edited and formatted training documents from English to French
- Created communications / invitations to store managers for training sessions
- Organized catering for specialized training programs
- Designed flash cards, name cards, customer profile cards, and other aids training sessions
Bell Mobility, Sales Consultant, Dartmouth – 2006 - Present
- Handled customer inquiries, complaints, and concerns, in a fast-paced environment
- Discussed solutions to customers by establishing needs and showcasing products and services
- Provided advice and guidance to new and existing clients
- Met sales quota each month by using Bell specified selling techniques
Bell Mobility, Store Manager, Porter’s Lake / Dartmouth – 2008
- Managed a team of 3-7 employees
- Coached employees on company values and expectations; written, verbal, formal and informal.
- Built a strong team dynamic that resulted in increased sales and exceeding monthly targets
- Trained new sales consultants in product information and customer service techniques
VOLUNTEER WORK
NSCC Graduation Masquerade Ball – Marketing Manager - 2011
- Designed online, visual display, and printed advertisements for the event
- Designed tickets for the event
- Promoted sales of the event through daily promotional events
- Acted as a liaison between marketing and financial teams for the event
NSCC International, Hong Kong, Singapore, Malaysia, China – May 2010
- Taught an International Business Culture course to students
- Maintained a detailed journal of my experiences
- Experienced different cultures and values
EDUCATION
- Business Administration Diploma – Management Concentration – NSCC – 2011
- Business Communication and Mathematics – CCNB – 2008
- High School Diploma – ESDH – 2007
CERTIFICATIONS
- Bell Store Leadership Camp - 2011
- WHMIS Certified
- Operational Health and Safety Certified
AWARDS
- Bell Aliant – Annual Top Sales of DSL/FibreOP Internet Award – 2011
- NSCC Valedictorian Selection Committee Certificate – 2011
- NSCC School of Business - Service Learning Award - 2011
- “Are you Smarter than a CEO” finalist - 2009
- Bell Top Performer – 2007
